Client Concierge

A concierge your entrepreneurs trust — always on, in your brand.

A white-labeled, voice-first assistant your entrepreneurs log into and use. They talk or type with Ena directly — and it handles intake, books real meetings, navigates your resources, and answers the between-session questions your team can't always be there for, looping in your coaches when judgment is needed.

See the platform
R
Riverside Accelerator
Concierge · always on
Tuesday · 9:42 PM
Hi Marisol — quick check-in before your strategy session with Dana on Thursday. How did the customer interviews go this week?
Two of five booked. The other three keep ghosting after I send the calendar link.
That's a common pattern at this stage. A few things that have helped other founders in your cohort:
  • Send a 1-line voice note before the link
  • Offer two specific times, not a Calendly
  • Lead with what they'll get, not what you need
Want me to draft your next outreach so Dana can review it Thursday?
Ask anything, or type a quick update…
Why it matters

Support shouldn't stop when your office closes.

Founders hit roadblocks at night and on weekends, long after office hours end. Ena is always on inside your org's app — so momentum doesn't stall waiting for the next session, and your team isn't the only thing standing between a founder and an answer.

How it works

From first touch to lasting context.

01
Entrepreneurs reach out
By voice or chat, in their own language, whenever they need help.
02
Ena navigates
It answers questions, points to the right program or resource, and books time with your team.
03
Your team picks up warm
Every interaction is captured and handed off with full context — no one repeats themselves.
What it does

Capabilities

Voice or text
Talk or type — real-time spoken conversation or chat, same assistant and same memory either way.
Grounded recommendations
Ena knows your programs, events, and partners — and only recommends what's real, active, and in-date.
Real bookings on real calendars
Ena proposes live open slots from a coach's Google Calendar and books the meeting, with the client on the invite.
In-app applications
An apply chip drops into chat; the application is pre-filled from what Ena already knows about the client.
Grounded in your knowledge base
Upload your docs and policies once; Ena answers from them, in your organization's voice.
Multilingual
Ena assists entrepreneurs in the languages your organization supports.
Works on any phone
A mobile-first web app entrepreneurs open right in their browser — no app to download, no friction.

Client Concierge gives your team a tireless first responder — so your people spend their hours on the conversations that need a human.

Get started

Reduce the burden. Expand the capacity. Keep the support continuous.

See how Ena OS fits into your programs in a 30-minute walkthrough — tailored to your organization, your cohort model, and your team's actual day.

Typical response within one business day · No procurement gauntlet